ICT observatories

What is a Regional ICT Observatory?

An ICT Observatory represents a policy intelligence tool for the management of innovation processes driven by ICT diffusion and usage inside a regional socioeconomic system.


What does a Regional ICT Observatory do?

  • Supports policy making and evaluation activities on ICT matters.
  • Documents the diffusion of ICT among the main socioeconomic actors (households, enterprises and public administrations) providing international benchmarks.
  • Monitors the evolution of both wired and wireless broadband infrastructures.
  • Studies the impact of ICT usage and promotes discussion opportunities on ICT related topics.
  • Identifies and disseminates good practices.


Why set up a Regional ICT Observatory?

The creation of an ICT Observatory may serve a number of purposes, including:

Evidence based management of information society. The availability of an impartial, up-to-date and articulated knowledge base allows public authorities to measure, and thus to manage, the diffusion and development of ICT usage among the main socioeconomic actors.

Improvement of public spending effectiveness. Allocating of about 1 % of available resources towards understanding if, how, where and when to invest, may significantly reduce the probability of misspending thus improving the overall efficiency of the public body’s action.

Cost reduction and a better knowledge exploitation. The presence of an ICT Observatory allows the research to be concentrated and coordinated. This produces a twofold benefit. On the one hand, it avoids financing of redundant and overlapping studies and as a result eliminates cost duplications. On the other hand, it leads to the production of a more valuable knowledge base thanks to a higher level of consistency in the scheduling and methodologies used for the data collection activities.

Assessment of regional policies’ impact. The presence of a periodic monitoring activity allows understanding the impact of the implemented ICT policies. Such activity may be instrumental for implementing corrective actions if and where necessary and for securing additional resources for the design of follow-up actions.